Most platforms show data.
Hell & Heaven Platform transforms signals into intelligence.
The Platform
One Platform. Four Intelligences.
Every product feeds from the same signal layer — decoded, structured, actionable.
The Products
Four Products. One Intelligence.
For People
Hell & Heaven GO
"Where should I go next?"
AI-powered city discovery for travelers and locals. Chat naturally — get ranked recommendations filtered through millions of real reviews. Not popularity. Fit.
Angel & Devil dual perspective
Personality-based AI matching
Accessibility intelligence from reviews
Events, nightlife & experiences
48 countries, expanding globally
Most apps show what's popular. Hell & Heaven GO finds what fits you.
Urban intelligence platform for city planners, DMOs, and hospitality brands. Transforms reviews and location signals into real-time district-level perception intelligence.
Anomaly & reputation shock detection
Geospatial district heat maps
Weak signal recognition
20+ data sources fused in real-time
Temporal perception tracking
Traditional analytics show what happened. Hell & Heaven PULSE shows what's changing right now.
Turns reviews from Google, TripAdvisor, Booking, and Yelp into structured business intelligence — revealing hidden patterns, customer psychology, and concrete growth opportunities.
Full reputation snapshot & audit
Business DNA & customer psychology
Hidden signals & silent friction
Competitive intelligence & gap analysis
Opportunity engine by impact-effort ratio
Your customers already describe how to grow. Hell & Heaven ECHO decodes the signal.
One measurable space for everything experienced in a city — every place, every audience, every district — on the same terms. Comparable. Trackable. Alive.
Multi-dimensional shared perception axes
Unified coordinate system for all entities
Time-versioned perception tracking
Cross-entity comparison at any scale
Owned distillation, lower cost at scale
Others measure one thing, one moment, one way. Hell & Heaven ATLAS holds it all in one space.
Hell & Heaven GO is an AI-powered city discovery app that analyses millions of real reviews to match places to who you are. No generic top-10 lists. Chat naturally and get recommendations that understand context, mood, and personal style.
Angel & Devil Dual Perspective
Every recommendation comes with two voices — Angel surfaces hidden gems and genuine highlights, Devil calls out tourist traps and real drawbacks.
Personality-Based Matching
Scores 40–100+ candidates per search by semantic fit, atmosphere, vibe, and distance — not just star ratings or popularity.
Accessibility Intelligence
Wheelchair access, noise levels, crowd density, and family-friendliness extracted directly from review text via NLP.
Events & Experiences
Places, concerts, markets, festivals, and nightlife — including 18+ experiences — all discoverable in one chat.
Most apps show what's popular. Hell & Heaven GO finds what fits you.
Hell & Heaven PULSE is an urban intelligence platform that transforms reviews, discussions, and location signals into real-time district-level perception intelligence — revealing hidden patterns before they appear in traditional analytics.
Anomaly Detection
Reputation shocks and complaint spikes surfaced the moment they emerge — not weeks later in a quarterly report.
Geospatial Intelligence
Signals mapped to geographic coordinates for district-level heat analysis — not city-wide averages that hide local friction.
Weak Signal Recognition
Emerging trends detected before mainstream visibility — the early warning system no survey or dashboard can replicate.
20+ Sources in Real-Time
Reviews, discussions, and location signals from over 20 platforms fused simultaneously into a single perception layer.
Traditional analytics show what happened. Hell & Heaven PULSE shows what's changing right now.
Your customers already describe how to grow. Are you listening?
Hell & Heaven ECHO transforms customer reviews from Google, TripAdvisor, Booking, and Yelp into structured business intelligence — uncovering hidden patterns, customer psychology, and concrete opportunities ranked by impact.
Reputation Snapshot
Comprehensive audit across all available reviews — customer-backed strengths, critical weaknesses, key segments, and memorable experiences.
Business DNA
Reveals actual customer perception through language patterns — personality, visit intent, reputation drivers, and what customers willingly tolerate vs. remember.
Hidden Signals
Decodes trade-offs customers silently accept, sources of real friction, and what they share with others — the feedback they never say to your face.
Opportunity Engine
Concrete improvements ranked by impact-to-effort ratio — every recommendation linked directly to actual customer complaints.
Reviews are not feedback. They are signals. Hell & Heaven ECHO decodes what they mean.
Most tools give you a summary or a score for one thing at a time. We built something different: a single space that holds everything experienced in a city — every place, every audience, every district — measured on the same terms. Compare a café to a clinic. See how a neighbourhood shifts over a season. Watch a business rise or slip, week by week.
Unified Multi-Dimensional Space
Reviews, places, people, districts, and entire cities — all represented in the same multi-axis coordinate system. One measurement language.
Time-Versioned Perception
Every place has coordinates. When perception changes, its position moves. We measure the movement — not just the rating.
Cross-Entity Comparison
Compare a café to a clinic. A neighbourhood to a hotel chain. One space, one coordinate system, consistent meaning for every entity.
Owned Distillation
A frontier LLM defines the space once. Our distilled local models reproduce it at low marginal cost. Owned intelligence — lower cost as we scale.
Others measure one thing, one moment, one way. We hold it all in one space — comparable, trackable, alive. That's not a better report. It's a different kind of intelligence.
Aggregating signals from the world's largest public review ecosystems.
01
Collect
Continuous ingestion from every major public signal source — reviews, ratings, check-ins, photos.
296K+ reviews · 3,100 places validated
02
Analyze
LLM-powered NLP extracts emotion, sentiment, and experience signals across multiple structured dimensions.
Multi-dimensional perception space
03
Connect
Signals are linked across places, people, districts — creating a unified, comparable coordinate system.
Places · People · Districts · Cities
04
Understand
Structured intelligence powers decisions — recommendations, district reports, business insights, time-tracked change.
4 products · 48+ countries
The Value
Why It Matters
For Travelers & Explorers
Discover places that actually fit you
Stop reading hundreds of reviews. Hell & Heaven GO gives one answer: this place matches your style, your family, your mood — right now.
Hundreds of reviews to read
→
One perfect match
48+ countries · Live
For Cities & DMOs
Know what visitors really experience
Real-time district sentiment. Emerging friction points. Visitor flow patterns. Intelligence no survey could capture at this scale.
Slow surveys & manual reports
→
Live district intelligence
Validated on Kraków · 296K reviews
For Businesses
Understand why customers stay or leave
Every review is a signal. Every complaint is a pattern. ECHO decodes hidden feedback your customers never tell you directly — across multiple dimensions.
Unknown churn reasons
→
Multi-dimensional feedback decoded
In Build · B2B
The Foundation Layer
Compare anything to anything
One shared multi-dimensional space where a restaurant can be compared to a hotel, a district to a city — all measured on the same terms. Time-versioned. Trackable.
Incomparable data silos
→
One unified coordinate system
Multi-dimensional · One coordinate system
The Vision
Building the Experience Intelligence Graph
Every review. Every place. Every district.
Every experience. Connected.
